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Live Content Discoverability, Reliability, and FAST 2.0

How will consumers find content in the approaching FAST 2.0 era, 以及FAST供应商将如何在平台及其覆盖范围不断扩大的情况下保持高可靠性性能的QoE? In this clip from Streaming Media Connect 2023, Jonathon Barbato, Co-CEO, Best Ever Channels, talks with Rema Morgan-Aluko, Vice President, Software Engineering, Platform, Fandango, Vudu, and Rotten Tomatoes, and Kevin Parks, Senior Director, Field Engineering, Zixi, 关于免费广告电视在未来几年将面临的技术挑战以及如何应对这些挑战.

“Having been around in the 80s when television and live TV had appointment viewing, and Thursday nights were some things, and Monday nights were some things – that's gone, or at least it's going away for a lot of the younger viewers,” Barbato says. “And live certainly matters when it comes to sports, events, and other content. But how are people going to know about it?”

Morgan-Aluko强调,Fandango专注于灵活适应各种平台上的所有类型的编程发现. “From a Fandango perspective, our view is that the consumers are really just looking for choice,” she says. “We want to make sure they have a choice. They're chasing the content. They're not necessarily chasing the mechanism and where that content is. They just want to find the content, and we need to be [on] whatever device they are, whatever system they are, and provide them with the best experience possible.”

Regarding the post-pandemic changes to film release windows, 摩根-阿鲁科说,Fandango现在通过提供高质量的影院外观影体验,适应了更短、更小规模的影院上映. “If you're not a consumer who goes to the theaters as much anymore, we want to make sure you have access to that content and have access to it quickly,” she says. “So on our Vudu streaming platform, 我们提供一流的设施、视频和4K,以确保体验同样良好.”

Further underscoring Fandango’s aim to guide discoverability on as many platforms as possible, Morgan-Aluko says, such as on the menus for Roku, LG, and Samsung, along with offering as many ways to consume the content as possible. “Do they want to rent it? Do they want to buy it? Is it available for free via advertising? Are they seeing the trailers? 我们想要确保他们在任何地方都有这些内容,因为我们无法预测这个行业将把我们带向何方,” she says. “In the pandemic, we've seen this whole shift, right? 我认为许多公司和工作室都在努力想出最能吸引眼球的东西. And everyone's trying different things and you just have to be ready to pivot. From an engineering perspective, 我们的重点是让我们以一种经济有效的方式为尽可能多的情况做准备,这样业务就可以根据不同的消费者行为变化来调整.”

Barbato asks Kevin Parks of Zixi what he thinks about live discoverability. “What Zixi does is get the content there incredibly reliably,” he says. “So whether it's a live event, 就像一场体育赛事,你可以把传统的贡献重新投入到生产环境中, or if you're actually doing the distribution of the FAST channel out to different platforms, or to third parties like Amagi, who then get that content on out to different platforms.”

Parks mentions that the ways TV was broadcast essentially remained the same for decades, either via transmitter towers, cable, or satellite, and consumers came to expect that reliability. “因此,在FAST频道世界或流媒体世界中复制这种可靠性是我们进入的一部分,” he says. "In terms of actual discovery, like Rema said, there's all sorts of traditional paths where you're marketing it, on websites, there's still platforms that have guides there, there's that sort of thing. But then there's also social media, and even doing things during a sporting event, 现场剪辑,然后在一个节目中引起病毒式的兴趣,因为有一个很棒的戏剧或其他什么, 你开始在社交媒体平台上发布这些信息,然后让人们通过这种方式发现它.”

Parks also highlights the large potential of social influencer marketing. “We haven't talked much about influencer kind of content,” he says. “But there's a lot of rumors about YouTube getting into the FAST space soon and probably with a lot of influencer content. I was interested to find out in China, they'll do live events where some influencer will go shopping. They'll get a million people watching that at one time. So there's that kind of content too. And again, doing that with the same level of reliability that we've all expected from television, it's got to work. That's where [Zixi] comes in.”

Learn more about FAST, live streaming, and discoverability at Streaming Media East 2023.

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